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We are committed and strives to give our Users/ Customer the best shopping experience and ships all the products/ orders within 2-5 working days from the date of placing the order. However, in situations beyond our control there shall arise circumstances where we are not able to deliver and causes a delay. In such cases, the Company shall ensure delivery in the earliest possible timeframe.
RETURN & EXCHANGE POLICY
We do not entertain return of our products. Except the articles which are damaged in the transit or found to be defective on delivery, only those products can be considered for exchanged. Provided the User/ Customer informs of such defect/ damage to the enterprise within 24 hours of receiving the said product. Further, in any case the product is found to be have been tampered with or used after the delivery then the Company reserves its rights to reject the exchange of the said product. The User/ Customer as aforesaid is liable to inform the Company for the exchange/ return of the product within 24 hours of the delivery via the contact support by emailing at support@sutibha.com.